Milky Jelly Cleansing Balm & Makeup Remover

Glossier Milky Jelly Cleansing Balm & Makeup Remover changes state three times on your face: it starts as a gel-balm, melts into an oil as you massage, then turns milky the moment water hits it. That last stage is what lets it rinse away cleanly instead of leaving the greasy film most balms do.

What it actually does

• Breaks down makeup, SPF and the day's build-up. A botanical oil blend does the lifting — including on long-wear formulas that a water-based cleanser leaves behind.
• Doesn't strip you dry. The surfactants are sugar-based, which is why skin comes out of it comfortable rather than squeaky.
• Adds hydration while it cleanses. Glycerin in the formula is there to boost water content and bring suppleness back.
• Rinses off, fully. The gel-to-oil-to-milk transformation means it emulsifies with water, so you're not wiping residue off your jaw afterwards.
• Brand-reported testing: in an independent consumer test of 32 people aged 18 to 60, Glossier reports 100% saw immediate improvement in dryness with hydration lasting up to eight hours, 100% agreed it removed stubborn makeup and sunscreen straight away, and 100% agreed skin felt nourished rather than tight. Self-reported results — yours may differ.
• Suited to normal, combination and oily skin according to the brand.

How to use

1. Start on dry skin. Massage the balm in and let it loosen into an oil — give it longer around eyes and lips.
2. Add water. Wet hands and keep massaging until the texture goes milky and cloudy.
3. Rinse, or sweep off with a warm damp cloth.
4. As a mask: apply to clean dry skin, leave three to five minutes, then rinse.

Packaging note: Glossier ships it without an outer carton to cut materials. The empty tube and cap go in household recycling.

Is it right for you?

Questions

Do I still need a second cleanse?

If you've worn heavy makeup or a thick SPF, a short follow-up with your usual gel or cream cleanser is sensible. On a bare-skin day this alone is enough, since it rinses out rather than sitting on the surface.

Will it clog oily skin?

Glossier lists oily skin as one of the types this is made for, and the formula is built to emulsify fully with water so it doesn't linger in pores. If you're acne-prone, patch test along the jaw first.

Can I use it on eye makeup?

Yes — it's sold as a makeup remover and the oil phase is what dissolves long-wear formulas. Work slowly with eyes closed, then rinse thoroughly.

How long does delivery take?

Delivery takes 3 to 21 working days, depending on availability. Stocked items land early in that range; anything we order in for you sits at the longer end.

Payment and returns?

Pay by credit card, debit card, Instapay or mobile wallet — no cash on delivery. Returns are accepted for defective, damaged or expired items only, reported within 1 day of delivery, with the refund going back to your original payment method in 15–30 days.