Soothing & Barrier Support Serum 15ml

The Ordinary Soothing & Barrier Support Serum is the one to reach for when your skin feels stressed — tight, red, or roughed up by actives or weather. The pink-tinted emulsion combines vitamin B12, centella asiatica technology and gallic acid derivatives to calm discomfort while helping your moisture barrier recover.

What it actually does

• Supports barrier recovery. In The Ordinary's own clinical testing on 23 people, the brand reports barrier repair within two hours of a single application.
• Calms visible redness. Vitamin B12 helps reduce dryness and the look of redness — it's also what gives the serum its signature pink colour.
• Defends against external stressors. Centella asiatica phytotechnologies and gallic acid derivatives soothe discomfort and help limit water loss linked to environmental stress.
• Smooths uneven texture over time. The brand reports an immediate 86% boost in skin hydration in a six-week clinical test on 34 people using it twice daily.
• Gentle by design. Suitable for all skin types including sensitive, and formulated vegan, gluten-free and cruelty-free per the brand.

How to use

1. Cleanse first, morning and evening.
2. Smooth a few drops over the face. It's an emulsion — light, but more cushiony than a watery serum.
3. Apply it before anhydrous products: oils, suspensions and creams go on after.
4. Patch test before first use, and apply only to unbroken skin. If irritation occurs, rinse off and stop using it.

Is it right for you?

Questions

Why is the serum pink?

That's the vitamin B12 — the ingredient itself has a pink hue. It's a feature of the formula, not a dye.

Can sensitive skin use it?

Yes — The Ordinary lists it as suitable for all skin types including sensitive. Still, patch testing before full-face use is advised, as with any new product.

How long does delivery take?

Delivery takes 3 to 21 working days, depending on availability. Stocked items ship at the shorter end of that window.

Which payment methods do you accept?

Credit card, debit card, Instapay and mobile wallets — no cash on delivery.

Can I return it if I change my mind?

We accept returns for defective, damaged or expired items only, reported within 1 day of delivery. Verified refunds go to the original payment method within 15–30 days.